Appointments

Configure Appointment Details

Urgent Appointments

You can request an urgent appointment by calling 01902 600833. We will ask the reason for your request so we can direct you to the most appropriate clinician

 

Routine Appointments

We offer routine doctor’s appointments for up to 2 weeks. There will some available to book on your Patient Access App otherwise please call the surgery on 01902 600833

Please book your routine health monitoring appointments with the practice nurse

An appointment is for one person and one problem. If you need to discuss many issues please request a double appointment

Please contact the surgery on 01902 600833 or use your PATIENT ACCESS or NHS APP.

Contact your doctor online for non-urgent matters and avoid phone queues!

How does the service work?

  • Complete a simple form about your problem or request
  • Your practice team decide on the best treatment for you
  • The practice responds with advice or an appointment within two working days

Please submit a new request using NHS Contact us online

Appointments System

We have a computerised appointment system. 

 

Cancelling Your Appointment

You can call 01902 600822 to cancel your appointment if it is no longer needed or by using your PATIENT ACCESS or NHS APP.

 

Home Visits

We encourage our patients to come to the surgery, but we do appreciate this is not always possible. If you do need a home visit, you can help us by calling reception before 11.30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Any visit will be at the doctors discretion

 

 

Extended Practice Opening Hours

Lockstown practice provides extended surgery hours:

Monday 7.30am to 8.00pm
Tuesday 7.30am to 8.00pm
Wednesday 7.30am to 8.00pm
Thursday 7.30am to 8.00am
6.30pm to 7.30pm
Friday 7.30am to 8.00am

Click here for information about extra GP appointments available for Walsall patients.

Telephone Consultations

We are happy to give advice over the telephone. 

Please call on 01902 600833 to book your appointment

Zero Tolerance

The practice will not tolerate and verbal or aggressive behaviour

Read our Violence Policy

Not Registered for Online Services?

Please contact our reception desk on 01902 600833 for more details

Text Reminder Service

You will receive a text reminder about your appointments

You can update your contact details by calling us on 01902 600833

 

Doctors Running Late

We sometimes receive complaints about doctors running. This is frustrating for everyone so please help us, yourselves and other patients.

 Many Problems per Appointment

  • This is one of the main reasons for doctors running late.
  • Our appointments are in 10 minute slots. A doctor cannot deal with more than one problem in a 10 minute slot.
  • Please book a double appointment if you have many issues to discuss.

Patients Arriving Late

  • Please try to arrive on time for all appointments. If you are going to be late, please ring to let us know to see if we are still able to see you.
  • If you arrive late, you will need to re-book your appointment.  

Emergencies

  • Due to the nature of our work, we have emergencies which we must deal with. We ask for your patience in these matters and apologise for any inconvenience caused. One day the person with the emergency could be you!