New Patients
Register as a New Patient
Catchment area
Before filling out a registration form, check you are in our catchment area.
Find out with GPs you can register with on the NHS website.
Registration
- Online: Fill in the "Register with a GP Surgery" online form.
- Paper: Download and complete the paper registration form.
The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.
You do not need proof of address or immigration status, ID or an NHS number.
You can contact our reception team here: walccg.lockstownpractice@nhs.net, or by using our Accurx form or alternatively please telephone us on 01902 600833.
Practice Boundary
Registering as a patient proxy
Use linked profiles as a parent or carer to access online health services in your NHS account, using the NHS App or the NHS website, on behalf of other people through proxy access. Please follow the link below for further information:
https://www.nhs.uk/nhs-app/nhs-app-help-and-support/linked-profiles-in-the-nhs-app/
If you would like to apply for Proxy Access, please use the form below to request access. You will be asked to provide proof of ID which will be retained in the clinical record:
Named GP
From 1st April 2015, all of our patients have been allocated a named and accountable GP which you will be advised on request. Your named and accountable GP will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice, as you may currently choose to do. Neither does it guarantee you will see your named GP every time you visit the surgery or give you priority access over other patients to your named GP. It is important to note that access to GPs will be via our normal appointment system and will continue to be subject to the availability of individual doctors. We aim to offer “GP of choice” appointments where possible. Please ask a member of our reception team for more information.
Patient's Rights and Responsibilities
- You are expected to follow protocols and procedures in place at the practice
- You are responsible for being considerate to other patients and staff and any other personnel and property.
- You are responsible for ordering prescriptions in time and administrating medication
- To confirm that you understand the treatment being provided and course of action.
- You are responsible for informing us about all treatments and interventions that you are involved in.
- You are responsible for informing the practice if you are leaving the country for any period of time, this will allow us not to send you any appointments for any medical check outstanding until you inform us of your return.
- If you are under hospital care for any reason, and you have pending appointments, it is your responsibility to inform the hospital of any changes such as address, telephone numbers, cancelling and booking appointments. You must also notify surgery of any changes.
- If your refusal of treatment / advice prevents us from providing care according to our ethical and professional standards, we may need to end our relationship with you after giving you reasonable notice.
Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Non-English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
English | Farsi | Urdu |
Albanian | Bengali | Hindi |
Arabic | Croatian | Lithuanian |
Bulgarian | Punjabi | Polish |
Chinese (Cantonese) | Somali | Portuguese |
Chinese (Mandarin) | Gujerati | Spanish |
Russian | Turkish | French |
Disabled Patient Facilities
Both premises have wheelchair access to both floors and disabled toilet facilities on the ground floor. If you need assitance, our reception staff will be happy to assist. Parking facilities are available for all patients at the front of the building and disabled parking spaces are for blue badge holders only. We have a clamping service in operation to protect our disabled spaces. CCTV covers all areas 24/7 .