You can request an urgent clinical appointment or review by calling 01902 600833 or by attending the practice in person during the hours of 8am to 6.30pm. We will ask the reason for your request so we can direct you to the most appropriate clinician.

If your GP practice is closed, visit NHS 111 online or call 111. In an emergency call 999

We offer routine doctor’s appointments for up to 2 weeks. There will some available to book on your Patient Access App otherwise please call the surgery on 01902 600833 or attend the practice, during our core practice hours of 8am to 6.30pm and book at our reception

Please book your routine health monitoring appointments with the practice nurse

An appointment is for one person and one problem. If you need to discuss many issues please request a double appointment

Please contact the surgery on 01902 600833 or use your PATIENT ACCESS or NHS APP.

How does the service work?

• Complete a simple form about your non-urgent problem or request

• Your non-urgent request will be reviewed and responded to by a member of the team on the same working day. You may receive advice by phone, text, or be directed to another service if appropriate.

Please submit a new request using NHS Contact us online

We have a computerised appointment system. 

Cancelling Your Appointment

You can call 01902 600822 to cancel your appointment if it is no longer needed or by using your PATIENT ACCESS or NHS APP.

We encourage our patients to come to the surgery, but we do appreciate this is not always possible. If you do need a home visit, you can help us by calling reception before 11.30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Any visit will be at the doctors discretion

Lockstown practice provides extended surgery hours:

Click here for information about extra GP appointments available for Walsall patients.

We are happy to give advice over the telephone. 

Please call on 01902 600833 to book your appointment

The practice will not tolerate and verbal or aggressive behaviour

Read our Violence Policy

Please contact our reception desk on 01902 600833 for more details

You will receive a text reminder about your appointments

You can update your contact details by calling us on 01902 600833

We sometimes receive complaints about doctors running. This is frustrating for everyone so please help us, yourselves and other patients.

 Many Problems per Appointment

• This is one of the main reasons for doctors running late.
• Our appointments are in 10 minute slots. A doctor cannot deal with more than one problem in a 10 minute slot.
• Please book a double appointment if you have many issues to discuss.

Patients Arriving Late

• Please try to arrive on time for all appointments. If you are going to be late, please ring to let us know to see if we are still able to see you.
• If you arrive late, you will need to re-book your appointment.  

Emergencies

• Due to the nature of our work, we have emergencies which we must deal with. We ask for your patience in these matters and apologise for any inconvenience caused. One day the person with the emergency could be you!