A repeat prescription is medication that you have been given for a period of time or for long-term usage. To request one please use one of the following methods:
- In writing - at any time during opening hours - this can be by either presenting the printed counterfoil or a written request.
- By fax - on 01902 600835 at anytime.
- On line – via the link on the top of the page (ask at reception to be registered for this service).
- By post – please enclose a stamped addressed envelope if you want it posted back to you.
- By telephone - call 01902 600833 (option 3) between 09:00 - 11:30 only.
- By Patient Access - open 24/7, use the order prescription button on the home page.
Prescriptions can be collected from the surgery any time during opening hours. If required, some chemists offer a collection and delivery service. You may arrange this yourself with a chemist of your choice.
Please note the following points:
- In the case of lost prescriptions or medication, duplicates will only be issued at the doctor’s discretion.
- Prescriptions may be repeated for up to six months without an appointment. If there is any medication you require that is not on the computer or on the printout, then an appointment must be made to see the doctor.
- The reception staff may check the patients or their representative’s identity before issuing a prescription.
- Prescriptions will not be handed to children under the age of 13 years old.
- Only in the case of an emergency or any special circumstances will repeat prescriptions be issued the same day. Such prescriptions will be organised at a time convenient to the practice.
- We will keep prescriptions for 1 month once ordered.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 24 hours for prescriptions to be processed and remember to take weekends and bank holidays into account. If you are expecting a local pharmacy to collect or deliver your prescription, a further 24 - 48 hours should be allowed. Please consult your pharmacy for their procedures.