Gomer Street (Main)Tel: 01902 600833 or 01902 366194
Fisher Street(Branch)Tel: 01902 366194
For routine matters you should make your appointment with your regular doctor. However, your doctor may not always be available and you may have to be seen by one of the other partners. We do not make doctor’s appointments for more than 2 weeks in advance.
All routine health monitoring and check-ups will be undertaken by the practice nurses. Emergency appointments (same day requests) will be screened by the reception staff and justifiable request criteria must be fulfilled.
Your appointment will be allocated to a GP of our choice but some time you might be offered to see other available doctor.
Please remember an appointment is for one person only - where another member of the family needs to be seen or discussed, another appointment should be made. The doctors also operate a 1 appointment = 1 problem system, should you have multiple problems, please request a double appointment. This helps to keep waiting times down and makes best use of GP time.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:30.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
We are happy to give advice over the telephone. However, if you need to speak to a doctor or nurse it may be necessary to telephone back at a more convenient time.
Please telephone on 01902-600833 or 01902 366194 for telephone consultation
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can cancel the appointment by telephone on the surgery number 01902 600833 or 01902 366194
We sometimes receive complaints about doctors running late and patients having to wait for their appointments. We appreciate that this is frustrating for everyone involved so please allow us to inform you what you can do to help us, yourselves and other patients.
Multiple Problems per Appointment
Patients Arriving Late
Multiple Patients per Appointment
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